Privacy Policy

This Privacy Policy explains how VIQQ Studio ("VIQQ," "we," "us") collects, uses, and protects information when you visit https://viqq.net, submit a form, or contact us about web design, SEO, ads, or related services. We serve businesses in Miami, South Florida, and remotely.

Who we are

VIQQ Studio provides website design, development, SEO, paid media, and AI automation services. For privacy questions or requests, contact us at hello@viqq.net or +1 305 645 6091.

Information we collect

Depending on how you interact with us, we may collect:

• Contact and project details — name, email, phone, business name, website URL, and messages you send through our contact form, growth review request, growth plan tools, partner application, or similar forms.
• Quiz and preference data — selections you make in our pricing or growth plan tools when you submit a form (for example, services you are interested in or budget range).
• Communications — content of emails, WhatsApp messages, or other messages you send us when you choose to contact us that way.
• Usage and device data — pages viewed, approximate location (city/region), browser type, device type, referral source, and similar analytics collected through cookies and similar technologies when you browse our site.
• Technical logs — IP address, timestamps, and basic server logs used for security and troubleshooting.

We do not intentionally collect sensitive categories of data (such as health or payment card numbers) through this website.

How we use your information

We use the information above to:

• Respond to inquiries and provide quotes, proposals, and services you request
• Prepare growth reviews, demo concepts, and project recommendations
• Operate, maintain, and improve our website and client intake process
• Measure site performance and marketing effectiveness (for example, through Google Analytics)
• Send service-related follow-ups you would reasonably expect after contacting us
• Protect against spam, abuse, and security incidents
• Comply with legal obligations

We do not sell your personal information.

Legal bases (where applicable)

If you are in a region that requires a legal basis for processing, we rely on: (1) your consent when you submit a form or agree to this policy; (2) our legitimate interest in operating our business, responding to leads, and improving our services; and (3) legal obligations where required.

How we share information

We may share information with service providers that help us run the site and handle leads, such as:

• Website hosting and infrastructure providers
• Email delivery services (for example, to notify our team of form submissions)
• Analytics providers (for example, Google Analytics)
• CRM or storage tools we use to track inbound requests
• Messaging platforms when you contact us via WhatsApp or similar channels

These providers process data on our instructions and only as needed to perform their services. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.

Cookies and analytics

We use cookies and similar technologies for basic site functionality, analytics, and advertising measurement (Google Tag Manager, Google Analytics, and Google Ads where configured). We use Google Consent Mode v2: until you accept cookies via our banner, analytics and ad storage remain denied. You can also control cookies through your browser settings. Blocking cookies may affect some site features.

Data retention

We keep form submissions and related communications for as long as needed to respond, manage a project or relationship, and maintain business records — typically up to several years unless a shorter period is required or you ask us to delete information sooner (subject to legal exceptions).

Security

We use reasonable administrative and technical measures to protect information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you
• Ask us to correct or delete certain information
• Opt out of marketing emails (we send few; every marketing email includes an unsubscribe path when applicable)
• Limit certain analytics through browser or device settings

To exercise these rights, email hello@viqq.net. We may need to verify your identity before responding.

California and U.S. residents

We do not sell personal information as defined under the California Consumer Privacy Act (CCPA/CPRA). California residents may contact us to request access to or deletion of personal information we collected through this site, subject to applicable exceptions.

Children

Our services are directed to businesses. We do not knowingly collect personal information from children under 13. If you believe a child provided us information, contact us and we will delete it.

Links to other sites

Our site may link to third-party websites (for example, client sites or tools). We are not responsible for their privacy practices. Review their policies before submitting information there.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Continued use of the site after changes means you accept the updated policy.

Contact

Questions about this Privacy Policy: hello@viqq.net
VIQQ Studio · Miami, Florida